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Getting Help

If you get stuck, start with Ask Behavry — the in-product copilot answers most onboarding, alert, escalation, agent, and policy-decision questions using your live data.

For anything it can't resolve, your Behavry representative can help. To resolve issues fast, include the specifics below:

  • Your tenant (the subdomain, e.g. acme).
  • The affected agent, IDE/CLI, or connector — and its assigned roles.
  • A Decision Trace ID or timestamp for the action in question.
  • What you expected versus what happened (allow / modify / block / escalate).

See also Troubleshooting for the common failure modes and their fixes.